Privacy Policy
PRIVACY POLICY
Effective Date: April 2, 2026 Contact: info@isolaworld.com
At Isola, a brand of Titan Commerce Limited, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit isolaworld.com or interact with our services. By using this site, you agree to the terms outlined below.
OVERVIEW
This Privacy Policy applies to all visitors, customers, and individuals who contact us through our website, email, or other means. We may revise this policy from time to time by updating this page. Please check back periodically for any updates.
INFORMATION WE COLLECT
When you browse or make a purchase through our website, we may collect the following:
Personal details such as your full name, email address, shipping and billing address, phone number, and payment information. Order information including your purchase history and preferences. Technical data such as your IP address, browser type, device type, and how you interact with our website. Communication content if you contact our customer support team.
If you do not provide mandatory personal data, we may not be able to provide you with access to our website, deliver your order, or respond to your inquiry.
HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
Processing and fulfilling your orders, managing billing and payment, communicating with you about your order or account, responding to customer service inquiries, monitoring and analyzing website usage to improve our products and customer experience, fraud prevention and security, compliance with legal or regulatory obligations, and sending promotional updates if you have opted in to marketing communications.
We do not sell or rent your personal information to third parties. Your data is only shared with trusted providers who help us operate our business, and these providers are required to handle your data securely and in accordance with applicable law.
WHO WE SHARE YOUR DATA WITH
We may disclose your personal data to the following categories of recipients:
Employees and officers of Titan Commerce Limited and its subsidiaries, Shopify Inc. for website and IT services, PayPal and other payment processors, shipping carriers and suppliers to facilitate order fulfillment, IT and cloud service providers and analytics platforms, legal, financial, and accounting advisors, government agencies, regulatory authorities, or law enforcement where required by law, fraud prevention partners, and other companies in connection with a business merger, acquisition, or reorganization.
YOUR RIGHTS
You have the right to access the personal data we hold about you, request correction of any inaccuracies, request deletion of your data where permitted by applicable law, and withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us at info@isolaworld.com.
DIRECT MARKETING
We may use your name and email address to send you promotional materials, product updates, and other marketing communications, but only with your consent. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by emailing us directly at info@isolaworld.com.
DATA RETENTION
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations. After this period, your data will be securely deleted.
DATA SECURITY
We follow industry-standard practices to protect your personal data, including SSL encryption during transmission and PCI-DSS compliant payment processing through Shopify. While no method of transmission over the internet is 100% secure, we take all reasonable steps to protect your information.
COOKIE POLICY
Our website uses cookies to improve your browsing experience and to serve relevant content and advertising. We use the following types of cookies:
Strictly necessary cookies enable core website functionality such as shopping cart and secure checkout. Without these, the services you have requested cannot be provided.
Functionality cookies remember your preferences and settings to provide a more personalized experience, such as recognizing you when you return to our site.
Tracking and advertising cookies collect information about your browsing behavior, including pages visited and links followed. These are used to show you more relevant advertising, limit how often you see an ad, and measure the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising networks with our permission, and information may be shared with advertisers or used to show you ads on third-party websites.
If you do not wish to accept cookies, you may change your browser settings at any time. Please note that disabling cookies may affect the functionality and personalized experience of our website. If you delete all cookies, you will need to update your preferences with us again.
You may opt out of targeted advertising from third parties through the Network Advertising Initiative or the EDAA Your Online Choices platform.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
CONTACT INFORMATION
If you have any questions about how your data is handled, or wish to make a data request, please contact us at:
Email: info@isolaworld.com Brand: Isola World Company: Titan Commerce Limited (Hong Kong)
We appreciate your trust and are committed to protecting your privacy.